We will send you an order confirmation as soon as we have verified product availability. Shipment will either be same working day or next working day. Therefore in most cases you will receive your order within 2 – 3 working days. Shipping costs within the United Kingdom are added to the purchase price.
We can ship to most locations. Please submit the relevant details at Contact Us and we will quote you any additional shipping, handling and insurance costs.
We make every effort to supply the product(s) as detailed on the website but reserve the right to supply the product(s) with minor variations in actual dimensions and specifications where these have been changed by the manufacturer. Images of products are provided for illustrative purposes only and the actual products you receive may differ from the image displayed on our website.
If the product(s) you have ordered cannot be shipped within 14 days we will advise you of the estimated, delayed delivery date. If you do not agree to this delay, then you can cancel your order and receive a full refund.
Delivery can only take place if there is someone available at the delivery address to receive the shipment and sign a proof of delivery. It is your responsibility to ensure that the number of packages delivered corresponds with the number stated on the delivery note. Where a discrepancy occurs or where there is evident damage to the packaging, you should either note this on the proof of delivery or refuse to accept delivery of your order. You should notify us as soon as possible by submitting relevant details at Contact Us and in any event no later than 48 hours after delivery. If you need to return the product(s) for any reason, then please see our Returns policy at Returns.